“21世纪学科前沿”-Introduction to Service Science

题目：Introduction to Service Science
报告人：Dr Lorna Uden
日期及时间：2008年4月11日14时
地点：研究生楼511
报告内容摘要（不多于300字）：
　　Service science is a new discipline arising from the rapid development of services across the industrial world. The aim of service science includes addressing issues such as to what extent organizations can be restructured, how to manage service innovation, and others.
　　This talk will discuss some topics related to Services including Systems / Management, Marketing, and Operations /Productivity and Innovation /Methods /Developing Supply Chains to Support Service Operations. Also, some issues that have important implications for service science research will be presented and discussed.
报告人简介（不多于200字）：
　　Dr Lorna Uden is a senior lecturer in the Faculty of Computing, Engineering and Technology at Staffordshire University in the UK. She has published over 120 papers in conferences, journals, chapters of books and workshops. Her research interests include Learning Technology, Web Engineering and Technology, Human Computer Interaction, Groupware, Activity Theory, E-business, Knowledge management, E-government, Semantic web, Web services , Service Science and Problem-Based Learning (PBL). She co-authored the book, ‘Technology and Problem - Based Learning’, published by IGI publishers.
                                               
                                               主办单位：研究生院
　　　　　　　　　　　　　　　　　　　　　　　　计算机科学技术学院
　　　　　　　　　　　　　　　　　　　　　　　　2008年 4月 9 日